Troubleshooting
This page will house some troubleshooting issues. Most of this page will be temporarily omitted. As we develop some content and screen captures of actual errors, we will incorporate more of this page into the document. To start with, let's display one or two common errors, just to get some information in here.
This section describes common problems that are encountered during the plug-in installation and configuration. It also details the corresponding solution. For additional questions or problems not listed here, please contact our customer support for assistance.
Possible subject areas...
- Java not installed
- Maximo machine lacking visibility on the network
- Inadequate level of permissions
- ODBC connection not set up correctly
- Connection profile not set up correctly
- View creation scripts not run
- Maximo not running
- DataSplice Server not running
Errors
- When attempting to preview data, the following error is received:
Could not open database connection to [maximoservername]. - This is being caused by...
- During the installation process, the following error is received:
jnbproxy.config; file is in use. - This is being caused by...
Last modified 2005-07-07 02:28 PM
