Welcome to the DataSplice Support Center DataSplice prides itself on our dedication to our clients and customer support. We listen to your unique needs and specific workflow. No two uses of DataSplice are identical, and so our response to your questions and concerns are very important to us.  We have several support options available, including our manuals, forums and direct support, as well as online demo videos and use case studies. If we haven't answered your question here, we invite you to call us with your technical or customer service concerns. As your mobile CMMS data capture and collection solution, we extend the capabilities of database-driven applications and provide mobile hand-held technology for CMMS systems. Technical questions should be directed to our customer support department in order to resolve the inquiry as quickly as possible. DataSplice is committed to providing you the best support experience possible.

The following support documents and services are provided for DataSplice solutions:

Documentation

DataSplice 3.x Documentation

Installation guides, administration and user manuals, plug-in manuals, etc. for the DataSplice 3.0.x family of solutions.

DataSplice 2.3.x Documentation

Installation guides, user manuals, plug-in manuals, etc. for the DataSplice 2.3.x family of solutions.

Windmill 1.2.x Documentation

Documentation regarding the DataSplice Windmill provisioning service and associated applications.

Forums

DataSplice Support Forums

Online forums used for viewing and posting questions and comments about DataSplice solutions.

Educational Resources

DataSplice Learning Center

Information regarding online educational resources and upcoming DataSplice training sessions.

Frequently Asked Questions

DataSplice Frequently Asked Questions

Find answers to frequently asked questions about the DataSplice Mobile Integration Suite.

Hardware Troubleshooting

This document provides steps to troubleshoot your handheld device purchased through DataSplice.

Windmill Frequently Asked Questions

Answers to frequently asked questions about the Windmill provisioning software application.

ActiveSync Frequently Asked Questions

This section provides answers to frequently asked questions about ActiveSync and connecting to desktop computers with a handheld device.

Pocket PC Frequently Asked Questions

This area provides answers to frequently asked questions that may arise when using a handheld device running the Pocket PC operating system.