Question

When I try to select the 'Motorola Desktop' scanner driver in the Remote Client (image1), I receive a 'Failed to load a scanner driver' error message (image2).


image1


image2



Answer

When using this scanner on a Desktop environment  such as Windows 7/8/10, you will need to have the following driver installed in order for DataSplice Remote Client to be able to communicate to it. Download it from the location below, and install it with default options.


For 32-bit systems:

http://dl.datasplice.com/downloads/motorola/Motorola_Scanner_for_Windows/Zebra_CoreScanner_Driver_(32bit)_v3.00.0003.zip


For 64-bit systems:

http://dl.datasplice.com/downloads/motorola/Motorola_Scanner_for_Windows/Zebra_CoreScanner_Driver_(64bit)_v3.00.0003.zip


This applies to the following models:

DS3508
DS3578
DS4208
DS457
DS4801
DS6707
DS6708
DS6878
DS9208
DS9808
LI2208
LI4278