How-to

The place for articles describing more complex or platform dependent processes.

Increasing the Database timeout
Increasing the database timeout can help resolve SelectQueryFailed: user requested cancel of current operation error messages.  Other solutions to these err...
Mon, Sep 11, 2017 at 3:54 PM
Increasing the Maximum Number of Records Fetched
Increasing the maximum number of records fetched can help resolve RunawayQueryError error messages.  Other solutions to these errors can include optimizing ...
Mon, Sep 11, 2017 at 3:54 PM
Remove <!-- RICH TEXT --> tags from a Work Order's Long Description
This will show a simple way to remove the <!-- RICH TEXT --> tags from the Long Description field on a work order.  This solution is best suited for u...
Mon, Sep 11, 2017 at 3:55 PM
Create a WYSIWYG validation style for the HTML5 client
DataSplice has it's own WYSIWYG editor that can be used in the HTML5 client. For example: To utilize this editor with a field in the HTML5 cli...
Mon, Sep 11, 2017 at 3:56 PM
Clearing iOS DataSplice Cache
Whenever updates or changes are made to the DataSplice client it is important to clear the application's cache for proper performance. 1)  From the...
Mon, Sep 11, 2017 at 3:56 PM
Adjust View Column Widths
To adjust the column width for each view follow the instructions below: 1.  Open the DataSplice Admin Client (DSAdmin.exe) and navigate to the...
Mon, Sep 11, 2017 at 3:57 PM
Modify how the DataSplice Server writes log files
The DataSplice Server uses the Apache foundation's log4net library.  Consequently you can modify the settings in the dssplicer.exe.config file in ...
Mon, Sep 11, 2017 at 3:57 PM
Updating DataSplice
Updating to a newer version of DataSplice is simple and often provides various bug fixes, improvements, and features. Note:  Any update...
Tue, Sep 12, 2017 at 1:57 PM
Writing Server Logs to a Database using log4net
Apache log4net has various built-in appenders which allow adjustments to the way logging is handled.  DataSplice comes out of the box with the ability...
Wed, Nov 2, 2016 at 1:04 PM
Removing a DataSplice Service
On occasion a DataSplice instance must be removed from the list of services, this can be done properly in just a few short steps. 1.  Locate the s...
Mon, Sep 11, 2017 at 3:59 PM